Deposits and Withdrawals at Mad Casino, Explained
Cards, Apple Pay and crypto, all handled in GBP with straightforward limits and clear timelines.
How Payments Work at Mad Casino
Last updated: September 30, 2026
Every deposit and withdrawal at Mad Casino runs through our cashier in GBP, whether you fund your account with a debit card or a cryptocurrency wallet. This page covers the methods we accept, how the flow works end to end, and what to expect around timing and verification.
Accepted payment methods
We support a mix of traditional and crypto payment rails so UK players can pick what suits them. Card and Apple Pay deposits post in GBP directly, while crypto deposits are converted to a GBP-equivalent balance in your account at the prevailing rate when the transaction confirms.
- Visa (debit)
- Mastercard (debit)
- Apple Pay
- Bitcoin (BTC)
- Ethereum (ETH)
- Tether (USDT)
- Litecoin (LTC)
Depositing into your account
Log in, open the cashier and choose Deposit. Select Visa, Mastercard or Apple Pay for an instant card-style transaction, or pick a cryptocurrency to receive a wallet address or QR code for that coin. Card and Apple Pay deposits typically land in your balance within moments. Crypto deposits appear once the transaction receives enough network confirmations, which is usually quick for Litecoin and Tether, and can take a little longer for Bitcoin depending on network traffic.
Withdrawing your winnings
Open the cashier, select Withdraw and choose your method. Where possible, we ask you to withdraw using the same method you deposited with, which is standard practice across UK-facing casinos and helps confirm the payment method belongs to you. Card withdrawals and crypto withdrawals both start with a review step.
| Method | Processing time | Notes |
|---|---|---|
| Visa / Mastercard | 1 to 3 business days after approval | Funds return to the card used to deposit |
| Apple Pay | 1 to 3 business days after approval | Linked to the card behind your Apple Pay account |
| Bitcoin | Minutes to a few hours after approval | Network confirmation time varies |
| Ethereum | Minutes to a few hours after approval | Faster confirmations than Bitcoin in most cases |
| Tether (USDT) | Minutes to a few hours after approval | Value pegged to USD, then converted to GBP |
| Litecoin | Minutes after approval | One of the quicker confirmation times among our crypto options |
Before your first withdrawal, we may ask for identity verification: a photo ID and, in some cases, proof of address or a screenshot confirming ownership of the card or wallet used. This is a one-off check for most players and it protects your account as much as ours. Have these ready and the review step moves faster.
Limits and fees
Minimum and maximum deposit and withdrawal amounts are shown directly in the cashier for each method and can vary between cards and crypto. We do not charge our own fee for standard deposits, and we aim to keep withdrawal charges minimal, but your card issuer or the crypto network itself may apply a small charge outside our control, particularly for Bitcoin during busy periods. Any bonus funds in play may carry wagering requirements that affect when a withdrawal can be requested. Full detail sits on our Bonus page, T&Cs apply.
Getting help with a payment
If a deposit does not appear, a withdrawal seems delayed, or a crypto transaction needs checking, contact our support team through live chat or the help section in your account. Have your transaction ID or wallet address ready if the query involves crypto, since it lets us trace the payment quickly. Support is also the right place to ask about verification requirements before you submit documents.
Play within your means
Deposit limits, reality checks and self-exclusion tools are available in your account settings, and our Responsible Gaming page explains how to set them. If gambling stops feeling fun, GamCare (0808 8020 133, https://www.gamcare.org.uk/) and BeGambleAware (https://www.begambleaware.org/) offer free, confidential support. Mad Casino is for players aged 18 and over.
Related pages: see our Bonus terms before depositing to claim an offer, browse Games to see what you'll be playing, or head straight to /register/ to set up your account and make your first deposit.
How Payments Work at Mad Casino
What currency do deposits and withdrawals use at Mad Casino?
Your Mad Casino balance is held in GBP. Card and Apple Pay payments post in GBP directly. Crypto deposits and withdrawals are converted to or from GBP at the exchange rate applied when the transaction confirms.
Why did my crypto deposit credit a different GBP amount than I expected?
Bitcoin, Ethereum, Tether and Litecoin all fluctuate against GBP. The amount you see in your account reflects the rate at the moment the deposit confirmed on the network, not the rate when you sent the funds.
How long does a withdrawal take?
Card and Apple Pay withdrawals typically take 1 to 3 business days once approved. Crypto withdrawals are usually faster, often clearing within minutes to a few hours after approval, depending on network conditions.
Do I need to verify my identity before withdrawing?
Most players go through a one-off identity check before their first withdrawal, which may include a photo ID and proof of address. This protects your account and speeds up future withdrawals.
Who do I contact if a payment does not show up?
Reach our support team through live chat or your account's help section. For crypto queries, have your transaction ID or wallet address ready so we can trace the payment quickly.